Sutherland Felt Company ISO 9000:2001 Certified
phone: 248.280.0450
fax: 248.280.1034

Quality

ISO 9001:2008 Registered

Sutherland Industries (parent of Sutherland Felt Company) received ISO 9001:2000 Registration in August 2003 and re-certified to ISO 9001:2008 in Septemeber 2009. Our quality system includes comprehensive inventory management software that allows us to ensure we are always in stock on the majority of our felt material. Our lot numbering system allows us to track material through production to converted and/or laminated products.


Click to view a PDF of Sutherland Felt's current ISO certificate

ISO 9001:2000 Registered


Conflict Mineral Free

Sutherland's wool, polyester, and polypropylene are conflict mineral free.

Click to view a of certificate of conflict mineral free composition


Click  For the Conflict Mineral Reporting Template (Excel File)



PPAP

Sutherland Felt can develop control plans, part submission warrants, process flow diagrams, and all other information related to level I, II, and III PPAP submissions. If necessary, Sutherland can coordinate material testing with a local A2LA accredited lab.

SPC

As required Sutherland Felt will supply computerized Statistical Process Control (SPC) data for dimensional part specifications.

Quality Policy:

Sutherland Industries is committed to meet or exceed customer expectations through our high standards of quality and delivery. We continually strive to be the best manufacturer of die-cut and fabricated non-metallic materials, by fostering a quality culture based upon teamwork, responsibility, accountability, on-time deliveries, communications, integrity and trust. Sutherland Industries is committed to continually review and find ways in which to improve its Quality Management System through the use of quality objectives.

Special Orders normally require a 3-4 week lead time and a manufacturing minimum. Items designated as in-stock are normally inventoried, but may occasionally be in the process of being produced, thus requiring a 3-4 week lead time.